Privacy policy

1. What Information Do We Collect?

At SeasonalWheel, we only collect the information necessary to process your order and deliver your personalized products efficiently.

Information we collect includes:

Personal & Contact Information:
Your full name, email address, shipping address, and phone number—used to fulfill and deliver your order and contact you if needed.

Order Details:
Product selections, personalization details (such as names or custom text), quantity, payment status, and communication related to your order.

Payment Information:
All payments are securely processed through trusted third-party providers (e.g., PayPal, Stripe, credit card processors).
We never store or have access to your full credit/debit card information.

Website Usage Data:
When you visit our website, basic technical data such as IP address, browser type, device information, and cookies may be collected for security, analytics, and performance optimization.

2. How Do We Use Your Information?

We use your information strictly for the following purposes:

Order Processing & Fulfillment:
To create and deliver your personalized products accurately.
Customer Communication:
To send order updates, respond to inquiries, and resolve issues.
Website Functionality & Security:
To improve site performance and prevent fraudulent activity.
Legal Compliance:
To maintain records required for tax, accounting, and fraud prevention.
Marketing (Optional):
You may receive promotional emails if you opt in. You can unsubscribe at any time.

3. Do We Share Your Information?

We do NOT sell or rent your personal data.

Your information may only be shared with:

Shipping & Fulfillment Partners (to deliver your order)
Payment Providers (to process transactions securely)
Legal Authorities (if required by law)

All partners are carefully selected to meet strict data protection standards.

4. How Do We Protect Your Data?

Encryption: All data is protected using SSL encryption
Restricted Access: Only authorized personnel can access your information
Limited Storage: Data is stored only as long as necessary, then securely deleted