Shipping policy
1. Shipping Coverage
SeasonalWheel currently ships exclusively within the United States (all 50 states and Washington, D.C.).
We do not ship to:
- International destinations
- U.S. territories
- PO Boxes
- APO/FPO addresses
Orders placed with a non-U.S. address will be automatically cancelled and fully refunded.
2. Free Shipping
We proudly offer FREE STANDARD SHIPPING on all orders—no minimum purchase required.
- Automatically applied at checkout
- No promo code needed
- No hidden fees — the price you see is the final price you pay
3. Order Cut-Off Time
Orders placed before 2:00 PM (MST – Mountain Standard Time, GMT-07:00), Monday to Friday, will begin processing the same business day.
Orders placed after 2:00 PM, on weekends, or holidays will be processed the next business day.
4. Handling Time (Processing & Personalization)
All products are made-to-order and personalized.
- Processing Time: 1–3 business days
- Fulfillment Days: Monday to Friday (excluding U.S. holidays)
You will receive an email notification once your order enters production.
5. Shipping & Transit Time
Shipping Carriers: USPS, UPS, or FedEx (selected for fastest and most reliable delivery)
- Shipping Days: Monday to Friday
- Transit Time: 2–5 business days
Tracking:
All orders include tracking. You will receive a tracking link via email once your order ships.
6. Total Delivery Time
Estimated Delivery: 3–8 business days from the date of order
Total Delivery Time = Processing Time + Shipping Time
Example:
Order placed Monday at 1:00 PM → processed same day → shipped between Tuesday–Thursday → delivered between Thursday and next Tuesday.
7. Address Accuracy
Please ensure your shipping address is complete and accurate.
- Orders with incorrect or incomplete addresses are not eligible for free replacement
- If you need to update your address, contact us within 12 hours of placing your order
8. Delays, Lost, or Damaged Packages
Delays:
Occasional delays may occur due to weather, carrier issues, or peak seasons. We will notify you if affected.
Lost or Damaged Orders:
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We will investigate and arrange a replacement at no additional cost.
9. Contact Information
For any shipping-related questions or support:
Phone: +1 (215) 468-3062
Email: support@seasonalwheel.com
Business Address: 1725 ORO VISTA RD APT 121, SAN DIEGO, CA 92154, USA
Opening Hours:
Mon–Sat: 8:30 am – 7:00 pm
Sun: 10:00 am – 2:30 pm
SeasonalWheel – Always free shipping, always personal.
Enjoy custom creations delivered to your door anywhere in the United States.