Shipping policy

1. Shipping Coverage

SeasonalWheel currently ships exclusively within the United States (all 50 states and Washington, D.C.).

We do not ship to:

  • International destinations
  • U.S. territories
  • PO Boxes
  • APO/FPO addresses

Orders placed with a non-U.S. address will be automatically cancelled and fully refunded.


2. Free Shipping

We proudly offer FREE STANDARD SHIPPING on all orders—no minimum purchase required.

  • Automatically applied at checkout
  • No promo code needed
  • No hidden fees — the price you see is the final price you pay

3. Order Cut-Off Time

Orders placed before 2:00 PM (MST – Mountain Standard Time, GMT-07:00), Monday to Friday, will begin processing the same business day.

Orders placed after 2:00 PM, on weekends, or holidays will be processed the next business day.


4. Handling Time (Processing & Personalization)

All products are made-to-order and personalized.

  • Processing Time: 1–3 business days
  • Fulfillment Days: Monday to Friday (excluding U.S. holidays)

You will receive an email notification once your order enters production.


5. Shipping & Transit Time

Shipping Carriers: USPS, UPS, or FedEx (selected for fastest and most reliable delivery)

  • Shipping Days: Monday to Friday
  • Transit Time: 2–5 business days

Tracking:
All orders include tracking. You will receive a tracking link via email once your order ships.


6. Total Delivery Time

Estimated Delivery: 3–8 business days from the date of order

Total Delivery Time = Processing Time + Shipping Time

Example:
Order placed Monday at 1:00 PM → processed same day → shipped between Tuesday–Thursday → delivered between Thursday and next Tuesday.


7. Address Accuracy

Please ensure your shipping address is complete and accurate.

  • Orders with incorrect or incomplete addresses are not eligible for free replacement
  • If you need to update your address, contact us within 12 hours of placing your order

8. Delays, Lost, or Damaged Packages

Delays:
Occasional delays may occur due to weather, carrier issues, or peak seasons. We will notify you if affected.

Lost or Damaged Orders:
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We will investigate and arrange a replacement at no additional cost.


9. Contact Information

For any shipping-related questions or support:

Phone: +1 (215) 468-3062
Email: support@seasonalwheel.com
Business Address: 1725 ORO VISTA RD APT 121, SAN DIEGO, CA 92154, USA

Opening Hours:
Mon–Sat: 8:30 am – 7:00 pm
Sun: 10:00 am – 2:30 pm


SeasonalWheel – Always free shipping, always personal.
Enjoy custom creations delivered to your door anywhere in the United States.